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Shipping & Returns
Where will my order ship from?
We are proud to partner with Red Stag Fulfillment. They are conveniently located with warehouses in Tennessee and Utah. Your order will ship from the fulfillment center closest to you that has inventory of the item you ordered. We always suggest ...
What shipping method do you use?
Samples and 5-pound bags are shipped via USPS or FedEx while larger 30-pound and 40-pound bags are shipped using FedEx. We do not currently ship to P.O. boxes.
Do you ship to all 50 states and overseas?
We currently only ship to the contiguous United States (this excludes Alaska and Hawaii), but we are working on expanding our territory. We so not ship internationally. Amazon.com, ships to all 50 states including Alaska and Hawaii.
How long will it take to receive my order?
All orders ship within 1-2 business days from the date of purchase. Depending on the carrier and the size of the order, shipping takes an additional 1 to 3 business days. Keep in mind that we do not process orders or shipments on Saturday or Sunday, ...
What is your return policy?
If you or your pup are not completely satisfied with a product you ordered, please contact us within 14 days of your purchase to request a refund. Product from purchases older than 14 days will not be accepted. You will be asked to donate the unused ...

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