What is your return policy?

What is your return policy?

If you or your pup are not completely satisfied with a product you ordered, please contact us within 14 days of your purchase to request a refund. Product from purchases older than 14 days will not be accepted.  You will be asked to donate the unused food to a local shelter or rescue and provide proof of donation.

Refunds are limited to 1 bag (30 or 40 pounds) credit per customer for dogs weighing 20 pounds or more. Consecutive returns must be requested at least 90 days apart.