I need to reroute my order.
If your order has shipped to an incorrect address, please let us know as soon as possible. Reroutes can be possible if the order is still in transit, however, please be advised that a reroute request can cause the order to be delayed. If your order has already been shipped to an incorrect address, we will be able to provide a label for reshipment. For any orders that need to be rerouted or reshipped to a new address, there will be a $25 fee. Please send all reroute questions to
support@sportdogfood.com.
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I need to change or update my subscription.
Updating your AutoShip is now easier than ever! With our new system update, you will be able to change the products that make up your subscription with no problem! Simply follow these steps below: 1. Sign in to your Sport Dog Food account 2. Click ...
Where will my order ship from?
We are proud to partner with Red Stag Fulfillment. They are conveniently located with warehouses in Tennessee and Utah. Your order will ship from the fulfillment center closest to you that has inventory of the item you ordered. We always suggest ...
How long will it take to receive my order?
All orders ship within 1-2 business days from the date of purchase. Depending on the carrier and the size of the order, shipping takes an additional 1 to 3 business days. Keep in mind that we do not process orders or shipments on Saturday or Sunday, ...
Does my order qualify for the free weekly drawing?
All Sport Dog Food customers registered in our Loyalty Rewards Program, are eligible for this bonus. Each week we will randomly select an order from the previous weeks sales. If your order is selected - it is completely FREE! No matter how big or ...
Does my order qualify for double points?
All Sport Dog Food customers registered in our Loyalty Rewards Program, will earn double points on all orders enrolled in auto ship. You don't have to do anything. This is automatic.