How do I cancel my autoship?
We're sorry to hear you want to cancel your AutoShip. Here are the steps you can take to cancel your AutoShip order.
1. Login to your sportdogfood.com account
2. Select the "Autoship" tab.
3. Click on the AutoShip that you wish to cancel.
4. On the right side of the screen, you'll see your payment information, frequency of your order, and next order date. Underneath the next order date is the Cancel button.
5. When you click this button you will be automatically taken to our Cancellation Form to fill out.
6. After filling out the form, make sure you check the box under Confirmation that says 'Your dashboard will be updated within 24 hours.'
7. Click the Submit button at the bottom of the form.
8. You've officially cancelled your AutoShip order! We're sorry to see you go. You should see your AutoShip orders update on your account within 24 hours.
How does auto-ship work?
How does auto-ship work? Auto-ship with Sport Dog Food allows you to "set it and forget it" when it comes to making sure you always have high-quality food for your dog, but that you don't end up with extra bags taking space in your pantry. How do we ...
How do I change the date of my autoship?
Need to move the date of your next AutoShip? Easy! Simply follow the steps below if you need to move up or push back the next date of shipment for your order: 1. Login to your Sportdogfood.com account - https://www.sportdogfood.com/dashboard 2. You ...
Can I apply my coupon to an active auto-ship?
Instant coupons are generated automatically when you reach the goal set for your membership level. Coupons must be used towards a future purchase. Unfortunately, at this time, they cannot be applied to active auto ship orders that are already in ...
Do you ship to all 50 states and overseas?
We currently only ship to the contiguous United States (this excludes Alaska and Hawaii), but we are working on expanding our territory. We so not ship internationally. Amazon.com, ships to all 50 states including Alaska and Hawaii.
I need to change my autoship
Do you need to change your autoship frequency? Do you need to change the next date of your next autoship? You can login to our Customer Portal to make those adjustments. If you need additional help, please email firstname.lastname@example.org.